Customers previously have reported points with their PS4/PS5 controllers not charging due to outdated firmware, so it is greater than attainable that this can be the difficulty. Whereas the PlayStation DualSense firmware robotically updates, it is attainable customers could have skipped an replace.
To replace PlayStation firmware, use a USB-C cable to attach the controller to the console, then hit the “Replace Now” button when the immediate seems on display. Alternatively, you’ll be able to go to your Settings menu after which choose “Equipment and Controllers” to replace the Wi-fi Controller Gadget Software program.
If customers discover that it is undoubtedly an issue with the controller itself, they usually’ve finished their finest job to clear the controller cable ports, replace the firmware, and swap out cables, it is attainable the precise controller is damaged. On this case, it is best to contact PlayStation Assist in regards to the PlayStation DualSense or DualShock 4 controller, as it could even have to be despatched in for restore.